To meet your needs these days, you would think that everyone had a full complement of IT staff ready to go with answers and budget to spare. This is as we all know not the case. Unless of course you are using a world-class investigation management software product that is sold as ’software-as-a-service’ (SaaS).
Companies such as Polonious fill in these gaps by providing reliability, security, server infrastructure, internet connectivity, IT support and other services to our their clients.
Typical IT concerns
- Privacy. Who has access, what security passwords and protocols are in place?
- SOX compliance. Have you even read it?
- Data security/Data leakage
- Reliability – 99% + uptime please.
- Backups. Where are they stored, is it secure? How quickly can we get a copy?
- Encryption technologies. What bit-encryption do you use?
- What is your disaster recovery plan and who is responsible for implementing it?
- Who else uses this software package? Is it wide-spread and common?
The IT Departments – ToDo List
Despite compelling ROI arguments, legal and moral obligations, SIU management software rarely makes it to the top of any insurance carriers IT departments todo list. It is usually there near the bottom and always 12 months away. But all it takes is a change in insurance law, fiscal reporting requirements or other company wide requirement and you are back to the bottom, another 12 months away.
Why not start delivering results to the SIU today with a SaaS solution. With Polonious Investigation Management Systems you can be live in six weeks from committing and recover your costs within 12 months. Your IT department can always build that better, more integrated solution when they have the time and budget to spare and you make it to the top of that list.
Reporting needs are a money pit
Clients will also put demands on your time for increasing levels of client reporting and advisement. These tasks are a major source of hours of leakage in you organisation as senior managers and assistants toil away on spreadsheets and databases to create the numbers each month. A world-class product does all this for you.