➡AJAX search abilities. These are the drop down menus that appear automatically when you are typing to make your selection easier.
➡We filter the allocation list by location, certification and skills.
➡Case timeline with all log entries, completed procedures and key dates viewable.
➡Automated Text and Email reminders on key dates, change of status or new log entries.
➡Click and type Test and Email integration with the ability to attach relevant documents.
➡Automated creation of log entries to record all communication.
➡The ability to attach any kind of digital data, including video and audio to the cases, the case template or to the specialist.
➡Powerful text search functions. All the data, word processing documents, spreadsheets and .PDF files are searched at once.
➡Complete audit trail with time, date and user stamp.
➡Form letters from case data that output to .doc .pdf or (Open Standards) .odt
➡QuickSearch ability that takes you straight to the case when you type in any of the case reference numbers.
➡WebForms allow users to report cases, incidents etc. via a normal web page that then creates a new case.
➡Upload investigator logs from spreadsheet entries.
➡Generate invoices based on case data.
➡Export data from PCMS and load it into i2 for intelligence analysis.
➡Create parent -> Child relationships between multiple cases to manage the investigation of fraud rings.
➡User defined item types to record the metrics that your organization needs.