Web 2.0

AJAX search abilities. These are the drop down menus that appear automatically when you are typing to make your selection easier.

We filter the allocation list by location, certification and skills.

Case timeline with all log entries, completed procedures and key dates viewable.

Automated Text and Email reminders on key dates, change of status or new log entries.

Click and type Test and Email integration with the ability to attach relevant documents.

Automated creation of log entries to record all communication.

The ability to attach any kind of digital data, including video and audio to the cases, the  case template or to the specialist.

Powerful text search functions. All the data, word processing documents, spreadsheets and .PDF files are searched at once.

Complete audit trail with time, date and user stamp.

Form letters from case data that output to .doc .pdf or (Open Standards) .odt

QuickSearch ability that takes you straight to the case when you type in any of the case reference numbers.

WebForms allow users to report cases, incidents etc. via a normal web page that then creates a new case.

Upload investigator logs from spreadsheet entries.

Generate invoices based on case data.

Export  data from PCMS and load it into i2 for intelligence analysis.

Create parent -> Child relationships between multiple cases to manage the investigation of fraud rings.

User defined item types to record the metrics that your organization needs.